Privacy Policy

Welcome to our site (“Site”). The Mayoros Agency LLC (“TMA”) knows how our clients and visitors like you value your privacy, we’ve created this privacy policy to ensure that you understand our policies and procedures, what personal information you must provide if you wish to use the Site and how we use such personal information.

Automatic Collection and Cookies

When you view the website, some information, including your browser type, Internet service provider, IP address and date/time of visit are sent by your browser.

We use Google Analytics on this site to gather aggregate data about the site health and improve its usability. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

We will use this information as aggregate data to help us collect data about our site and how to make it more useful for visitors. We will not use this information to personally identify visitors, except for if needed for site security or under court order.

We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

We have implemented tracking for and may be using

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting
  • Integrated services that require Google Analytics to collect data via advertising cookies and identifiers

We use this data to better understand our visitors and better develop the site and our advertising based on visitor interests.

We may be using Google’s Remarketing audiences to display advertising on the Google Display Network or Google Search Network based on the parts of our website that you visited. These cookies do not provide any specific identifying information about you. They create an anonymous list that can then receive advertising based on interest that was shown on our site.

You can opt out by using Google’s Ad Settings or Ad Settings for Mobile Apps or using the Google Analytics opt out browser tool.

You can also visit NAI’s Consumer Opt-Out page to opt out of multiple data collection services for advertisers.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Contact Forms and Email

In addition to automatically collected data, you may choose to send us additional information by voluntarily contacting us through email or our website contact form. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share information you voluntarily sent us with any third-party outside of our organization, other than as necessary to maintain the site or fulfill your request.

Google ReCAPTCHA

We use Google reCAPTCHA on our website. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). reCAPTCHA is used to check whether the data entered on our website contact form has been entered by a human or by a bot. reCAPTCHA evaluates various information to determine where the website traffic is coming from. The reCAPTCHA analyses take place completely in the background and website visitors are not informed it is taking place, however there is a notification bug placed on the screen to inform visitors that the site is using reCAPTCHA.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information, but please note that information sent by email and web forms may not be secure. Please do not submit sensitive information (including social security numbers) via our website or email.

Links

This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Non-Personal Data
We do collect non-personal information. Examples of this type of information include the type of internet browser you are using, the type of computer operating system application software and peripherals you are using and the domain name of the web site from which you linked to our Site. We use your information on an aggregated basis to do such things as operate our site, enhance our site and sell and deliver advertising. We may share non-personal information with third parties for advertising, promotional and/or other purposes.

Protection for Children
This Site is not intended for users under the age of 13, and we have no intention of collecting personally identifiable information from children (i.e., individuals under the age of 13). Where appropriate, we take reasonable measures to inform children not to submit such information to our site or in response to advertisements. If a child has provided us with personally identifiable information, that child’s parent or guardian should send us a request marked “Privacy — Urgent” to our web form if they would like the information submitted by the child deleted from our database. We will use all reasonable efforts to delete such information from our database.

Privacy Precaution Warning
Please note that no data transmission over the Internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services. Please note that we reserve the right to access and/or disclose personal information and non-personal information we gather as required by courts or administrative agencies and to the extent required to permit us to investigate suspected fraud, harassment or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which TMA deems improper.

Your Consent
You may have certain rights under the Communications Act, Federal Trade Commission Act, and other state and federal statutes that may apply, and by accepting these terms and using this Site, you are waiving all of these rights as to collection, use, disclosure and storage of your personally identifiable and non-personal information as described above. By using the Site, you also authorize the export of personal information to the USA and its storage and use as specified above when you provide such information to us. Our headquarters is in the USA in South Carolina. This policy and our legal obligations are subject to the laws of South Carolina and the USA, regardless of the location of any user. Any claims or complaints must be filed in the USA in the State of South Carolina.

Updates

We may amend our privacy policy, but if we decide to change our privacy policy, we will post those changes on this page, so you are always aware of what information we collect, how we use it and under what circumstances we may disclose it. Any changes will only apply to information collected after the change is posted.

Contacting Us: If you have any questions about this privacy policy, the practices of this Site, or your dealings with this Site, you can contact us using our web form.

Effective Date: This privacy policy is effective is February 14, 2007 and was last updated on April 28, 2020 with ReCAPTCHA information.